FAQs
1. What is Royaliques?
Royaliques is a modern lifestyle brand dedicated to offering elegant, high-quality products designed to elevate your everyday experience. We focus on style, quality, and a touch of royal sophistication in everything we offer.
2. Where do you ship to?
We currently ship to multiple countries worldwide. Shipping availability may vary depending on your location. You can see shipping options at checkout.
3. How long does shipping take?
Processing time: 1–2 business days
Estimated delivery time: 3–4 business days (depending on your location)
You will receive a tracking number once your order has been shipped.
4. How can I track my order?
Once your order is dispatched, we will send you a confirmation email with your tracking details. You can use this tracking number to monitor your delivery status.
5. What payment methods do you accept?
We accept secure payments via:
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Credit & Debit Cards
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PayPal
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Shopify Payments
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Other secure payment options available at checkout
All transactions are encrypted and processed securely.
6. Can I change or cancel my order?
Orders can only be modified or canceled within 12 hours of placing them. After that, we begin processing your order to ensure fast delivery.
Please contact us immediately at:
📧 [your email address]
7. What is your return policy?
If you're not completely satisfied with your purchase, you may request a return within 14 days of delivery.
Items must be:
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Unused
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In original packaging
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In original condition
To start a return, contact us at:
📧 Customersupport@royalique.store
8. What if my item arrives damaged?
We sincerely apologize if this happens. Please contact us within 48 hours of receiving your item and include photos of the damage. We will resolve the issue as quickly as possible.
9. Are my payment details secure?
Yes. Your payment information is processed through secure, encrypted payment gateways. Royaliques does not store your credit card details.
10. How can I contact customer support?
You can reach our support team at:
Business Hour: 10:00am - 10:00pm
Email: Customersupport@royalique.store
Business Address: 3222 W Runion Dr, Phoenix, AZ 85027, United States
Phone: 602-222-2234